Legal
Shipping & Delivery Policy
Last updated:
ToolsFever sells digital subscriptions, so nothing is shipped physically. This page explains how and when your subscription is delivered.
1. Digital delivery only
Everything sold on ToolsFever is a digital subscription or licence to a software tool. We do not sell or ship physical goods, so there are no shipping charges. We ask for a billing address only because GST rules require it on your invoice.
Subscriptions are delivered online to customers anywhere in India. All prices are shown in Indian rupees (₹) and include GST.
2. How delivery works
- You complete payment at checkout. Your order is confirmed on screen and by email to the email address you entered.
- For each seat, we email the tool's login link, licence key or set-up steps to that seat's access email, normally within 10 minutes. You get a confirmation for each seat too, without the login details.
- Your subscriptions also appear in your dashboard under My subscriptions, with the access email of every seat, and your GST invoice is available under Orders.
3. Delivery timelines
| Step | When |
|---|---|
| Order confirmation | Immediately after successful payment |
| Activation email for each seat | Normally within 10 minutes |
| Latest delivery | Within 24 hours of successful payment, for each seat |
| Payments still processing | Delivery starts as soon as your bank confirms the payment |
4. If your activation email doesn't arrive
- Check your spam, promotions or updates folder.
- Check the access email in Dashboard > My subscriptions > View details. If it's wrong, write to us and we'll change it.
- Still nothing? Write to us with your order ID and we will resend the details or fix the problem.
If a seat is not activated within 24 hours of successful payment, you are entitled to a refund of what you paid for that seat under our Refund & Cancellation Policy.
5. Renewals
Monthly renewals keep your existing access running, so nothing new needs to be delivered. If a tool issues new login details or licence keys at renewal, we email them to each seat's access email.